Support

How can we help?

Email support@sumone.app and a person will reply. Please don't send passwords, codes or your Emergency Kit; we'll never ask for them.

When can I use SumMoney?

We're starting with a small beta, picked from the waitlist. Everyone on the list hears from us before the public launch.

What will it cost?

We'll publish pricing before launch. Early members get the founding rate, and joining the waitlist doesn't commit you to anything or charge you anything.

Which devices?

iPhone and Mac. Your data syncs between them, sealed end to end.

Where do I pay?

We'll set out how billing works before launch. Joining the waitlist never charges you anything.

Can you see my money?

Your ledger is sealed on your devices and we can't read it. Bank connections and emailed receipts work differently, and the security page explains exactly how.

What if I lose my phone?

Because only you hold the key, we can't restore your data for you. Restoring from your Emergency Kit is coming before launch; until then, keep the kit somewhere safe and away from your devices.

How do I leave the waitlist?

Every waitlist email has a link that removes you and deletes your details. You can also just email us.